Pet product supportOpen every dayAnswers from our support team

JOVIPAWZY CUSTOMER CARE

Helpful support, made for pet owners.

Have questions about an order, sizing, setup, or product care? Tell us what you need, and our team will help you find the next step.

An illustrated dog and cat beside a JoviPawzy pet water fountain
MADE FOR DAILY PET CAREThoughtful products.
Support you can count on.
SUPPORT WINDOWOpen every day

WHAT HAPPENS NEXT

We’ll take it
from here.

  1. 01

    Start with the basics

    Share the product, the issue, and anything else we should know.

  2. 02

    We check the details

    A JoviPawzy team member reviews your note and looks for the clearest solution.

  3. 03

    Watch your inbox

    We send the next step to the email address you provide.

SEND US A NOTE

Let’s sort it out.

Tell us which product or order you need help with, what happened, and the outcome you need. We’ll review the details and reply with a clear next step.

We usually reply within 1 business dayReplies arrive from jovipawzy.net@outlook.com